What our clients have to say about us...
After some trying times working with other real estates, working with C&K Property has been like a breath of fresh air. They has gone over and above our expectations to ensure that our experience as first-time rental property owners have been worry-free from the very beginning. They kept us up to date and informed with how the property is going, reassuring us that we made the right decision. When our property was first put up for rent, we were unavailable for the critical few weeks where prospective tenants were considering our property.
Although we were completely un-contactable during this time, we felt confident that C&K Property would take our best interests to heart – and we were right. They were always one step ahead, incredibly efficient and working hard to ensure that everything went according to plan in a short time frame. What is apparent most of all when working with C&K Property is that they are a dedicated team, exceptionally hard working, efficient, and most importantly, friendly and approachable. We haven’t hesitated to recommend C&K Property to others, as we know they too will find their skills, manner and expertise unprecedented for property management in our local area.’
Paige & Scott Lee
I have owned residential investment properties for over 30 years and dealt with many agents. C&K manages a number of properties for my family. They stands out for their initiative, practicality and hard work. They exercised sensitivity in negotiating with difficult tenants, used excellent strategies for retaining tenants, tailored lease agreements to maximise my outcomes and worked with me to ascertain and obtain the ideal tenants. ‘
‘Amy's warm, professional and no-nonsense approach was particularly appreciated when she took over the management of our investment property. Right from our very first meeting she explained the rental management process thoroughly and did not try to obtain our business by giving us an unreal expectation of what our property was worth in the current rental market.
Amy was able to have a tenant signed up in less than a week compared to it sitting there for over 4 weeks when it was listed with another agent. Amy treats your investment like it’s her own, she contacts us only when needed and when necessary, monthly reports and statements are always on time and correctly reconciled.
I highly recommend investors contact Amy for an easy transition as you will not regret the move.’
‘My husband and I bought our first rental investment property in 2013, and our initial experience with property managers was very disappointing. We found that even the most basic, common sense things were not being done and really felt like we were paying for nothing.
When C&K Property Management began managing our property, the difference was apparently clear that Amy our property manager had the passion for the industry and the care and professionalism to provide us with the excellent service we had originally expected to receive from a property manager.
When she moved real estate agents, there was no question that we would follow her. Her advice and knowledge has always been well founded, and has seen us secure an excellent, long term tenant that on first appearances may have put us off accepting them, but her experience and insight saw the value in this family and we have had no issues since.
Prior to this tenant, we had tenants who didn't pay on time and exited the lease before the contract expired. This was stressful for us, as we worried we would not receive rent owed as well as having to advertise the property at a less than ideal time in winter.Amy handled the situation completely, and as far as we could tell, with professionalism and ease!
Overall, we are so pleased to have a property manager who has a genuine passion for her customers and the industry, we feel like our investment is in safe hands.’
Carly & Ben Lazaroto
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0401 834 045
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