We are boutique Property Management specialist team servicing Toowoomba & Darling Downs.
We believe property management is so much more than collecting rent and doing inspections. It’s about maximising your return and optimising your capital growth, its about your financial investment future. We are 100% dedicated to reducing all risks associated with your investment property and will skilfully represent you throughout your entire experience with our agency.
At C&K Property Management Group, we are purely devoted to managing investment properties. This will ensure that you receive a dedicated and focused property management experience, who will be dedicated to your property and providing the best service possible.
Whether you’re already a landlord, or if you’re looking to invest in property in the beautiful and diverse Queenland regions, we expect that you will be looking for the type of service that C&K Property Management Group have to offer.
We offer much more then the typical property management service
Leader in client service and communication
Extensive industry and local knowledge
Genuine passion for property management
After hours viewing for all vacant properties
Weekend viewings for all vacant properties
High quality service
Qualty routine inspections + monthly drive-by's of all properties with inspection report
We are more than happy to discuss the extra services offered to C&K Property Management landlords only when we meet with you
LOW VACANCY RATE
We will let your property within a maximum period of 4 weeks from the date listed. In the event that we fail to secure a tenant in this time, you can nominate the letting fee you believe to be fair based on our performance. Conditions of the guarantee are that you accept our professional advice regarding price and improvements and you agree to act on that advice within 24 hours after notification. If the property requires improvements or renovations, the guarantee will commence from the completion date. To claim on this guarantee, you must request this in writing from us within 7 days of the start date on the lease.
NO FIXED CONTRACT
If at any time, you are not satisfied with our performance you will have the right to terminate this agreement, provided you give us 14 days to rectify any concerns. If the concerns are rectified the management shall continue. If you decide to terminate the management, there will be no fees payable by you to us from the date of termination. Either party may terminate the agreement at any time by giving 30 days’ notice.
CHANGING TO US IS EASY. .
YOU DON'T EVEN HAVE TO SPEAK TO YOUR CURRENT AGENT. WE DO ALL THE WORK FOR YOU
If you already have an agent, it might be time to make a change and experience the C&K difference – all we require is written authority to notify your existing agent. To make switching to us as simple as possible, we will organise everything from getting your authority to notifying your current agent, collecting documents and informing tenants.
Frequently asked Questions
How do I change the management of my property over if it is currently being managed by another agent?
Simple! If you currently have a property managed by another agent and for any reason would like to change over to us, all you have to do is fill out our transfer form and we will take care of the rest. If you choose to have us manage your investment property we will organise for your tenants to be notified and for the keys to be collected from your managing agent. Everything else carries on as usual. Changing your management agent couldn't be easier.
What happens if my tenant doesn't pay rent?
We have invested in technology, which allows us to monitor tenant arrears on a daily basis. After 4-7 days we contact tenants via telephone, email and SMS to follow up on payments. ON the 8th day of arrears (the legal minimum) a Notice to Remedy Breach will be issued to the tenant giving them 7 clear days to bring the rent up to date. If rent is still not paid within this time frame a Notice to Leave will be issued to the tenant giving them 7 days to vacate the property.
How do you determine the best rent for my property?
We always strive to get you the maximum rent possible, however, we also must keep in mind, setting the correct market rent to get your property rented as soon as possible.
To do this, we consider this;
Demand: Is there currently a high or low demand for rental properties? This can be seasonal and affected by a number of factors.
What is available now: We look at properties currently available for rent and consider their location and features for comparison to calculate a maximum rent for your property.
What we have rented right now: We compare your property with what we have currently rented, taking into account property location and features.
These points allow us to give you enough information to set the right rent for your property.
Do I need Landlord's Insurance?
As with any insurance policy, it is not compulsory to have landlord insurance on hour property. However as property specialists, it is our recommendation that every investment property owner has a specific landlord insurance policy in place for their property.
Landlord insurance protects you in the event of a tenant not paying rent, departing the property early or damaging the property. It also includes public liability and limited cover for contents.
While there are many options, we suggest choosing very carefully. Be sure to look at how well a policy can cover unpaid rent, liability claims, damage to contents and extreme weather and most importantly have a look at the excess conditions.
How long will it take to find a tenant for my property?
This is a common question and unfortunately there is no one answer. What we can tell is that if a property that is better presented, more professionally marketed, priced according to market conditions and represented by a professional agent, it will be rented more quickly.
What happens when the Tenancy Agreement expires?
The Agreement continues with an agreement signed to extend the tenancy or each party will then be required to give the following notice period to terminate the Agreement:
Tenant: 14 days
Owner: 90 days
It is a mandatory requirement when leasing a property in Queensland with a pool and/or spa that it is compliant with a current compliance certificate.
The mandatory standard for internal blinds, curtains and window fittings (corded internal window coverings) was declared on 8 July 2010 and applies to relevant blinds, curtains and some fittings supplied after 30 December 2010. The mandatory standard that deals with the installation services of window coverings was made on 28 March 2014 and came into effect on 1 January 2015.
If you are unsure if your window fittings are compliant we can assist you to ensure your property is complaint but most importantly safe.
All Residential Properties must be fitted with photoelectric type smoke alarms and must be either hard-wired or powered by a 10-year lithium battery depending on the type of property and when it was built. It is a requirement that the smoke alarm is tested and a new battery installed at the commencement of each tenancy and when a lease is renewed in Queensland.
All properties leased in Queensland must have a safety switch installed, if there is not a safety switch it must be installed by a licensed electrician prior to leasing the property.
It is not mandatory for Rental properties in New South Wales to have safety switches. However if your property does not have a safety switch we strongly recommend you have one installed.
If you require advice in this area please let one of our property Managers guide you in who to contact.
Choosing the right tenant for your property adds value to your investment. Finding the right tenants for your property is our specialty and ensures your property is in the best of hands.
C&K Property accesses up to date tenant databases to screen for 'blacklisting', reference and income checks.
Our policy states that a thorough application process is followed and is mutually beneficial for the owner and the tenant.